Terms & Conditions
Our quotes are good for 30 days and are tentative until your job is in our
shop for inspection. A new estimate will be made if any additional costs
are required. We accept Visa, Mastercard and American Express.

Overage or undercount will not exceed 5%. Normal turnaround is 5 working days upon your approval of our proof. Rush jobs are accepted subject to our workload and are priced accordingly. Shipping is not included unless noted on the quote or job order. All jobs are COD unless terms are arranged.

Customer is responsible for proofing the finished job. High Tech Printing must be notified of any deficiencies within 48 hours of receipt of order and arrangements must be made to return the job. We do not accept COD shipments of any kind. We regret that no cash refunds will be made once a project has been printed.

All other industry trade practices and customs apply. If you are not familiar with these, click here. Use your Back button to return to this website. See also the Business Practices link at left on the home page of the Printing and Graphics Communications Association website, http://www.pgca.org.

Our Guarantee and Quality Assurance Procedures
We want you to be happy with the quality of your print order. Should you find a manufacturing defect or an error introduced by us, notify us within 48 hours of receipt of your order. Upon return of your job to our shop we will inspect it. If High Tech Printing is responsible for the defect or error, we will reprint your job at no additional cost to you, from your original files.

Our guarantee does not cover customer errors, so please be sure to check your job thoroughly before submitting it to us, and after receiving your soft (PDF) or digital hard proof for approval. Please see Sending Files for information on proper preparation of your files. Click here for our Quality Assurance Procedures.